Novotel Brisbane South Bank 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 5,155 أراء

نضمن لكأفضل سعر
Novotel Brisbane South Bank - Image 1
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Australia

الوصف

خدمات الفندق الإضافية

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

نظام تحديد المواقع العالمي (GPS):-27.47748, 153.01734

الهاتف
فاكس +61 7 3295 4145

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  5,155 أراء

تقييم TripAdvisor  4.5/5  758 أراء

2024 شهادة تميّز

Great location and nice rooms

ملاحظة Tripadvisor 4.0/5

Steve T Couples - تقييم TripAdvisor المعتمد

Have stayed there a number of times as the location in South Bank is excellent to shops and restaurants and QPAC

Dear Steve, thank you so much for your review! We're thrilled to know that Novotel Brisbane South Bank is your home away from home and you always had a good time. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Camp stretcher in South Bank and bad customer service.

ملاحظة Tripadvisor 1.0/5

James L تقييم TripAdvisor المعتمد

When we arrived in our room we noticed mould in the bathroom and showers. Unfortunately it didn’t end there. I then noticed while laying on my twin share queen bed, lots of ants crawling around. They were also running up the wall and window. When we contacted front of house they had no decent solutions or compensation. Only trying to offer me a free drink and a single bed camp stretcher in another room. This is disgusting service and the fact of offering no financial compensation or another room that we booked they could only offer a camp stretcher bed. This is not the type of thing you would expect at a 4.5 hotel, I would be treated better at a backpackers. I do not recommend this place at all. Find a 3 star with good reviews.

Hi there, thank you so much for taking the time to review us. We are very sorry that we could not meet your expectations during your stay with us. One of our team members tried to contact you to discuss further the issues raised, however, we were unsuccessful. We kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100, so we can have a better insight regarding your stay. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

Thank you Samantha (Group Reservations Co-ordinator)

ملاحظة Tripadvisor 5.0/5

Alison G تقييم TripAdvisor المعتمد

I want to thank Samantha for providing outstanding service during my reservation process at Novotel Brisbane South Bank. She was incredibly efficient, friendly and a pleasure to work with. Samantha was accommodating to my needs and ensured everything was perfectly arranged. Her prompt and helpful responses were greatly appreciated. Thank you for making my experience so smooth and enjoyable!

Dear M271PXalisong, thank you so much for your great review! We're happy to know that you had a smooth and pleasant experience when (booking and) staying with us. I forwarded your comments to Samantha and the rest of the team, and we're all looking forward to welcoming you back in the future. Kind regards. Leticia, Digital Marketing Manager.

Great conference location

ملاحظة Tripadvisor 5.0/5

Kim T تقييم TripAdvisor المعتمد

We were delighted with the event planning assistance, delegate meals, room and facilities Novotel South Brisbane has. With the added benefit of being close to our offices it really helped make our event a pleasure to attend. Thank you, Novotel team.

Dear kimtJ2632AH, thank you so much for your glowing review! We're thrilled to know that you had a seamless event with us! I'll make sure to forward your comments to our Events team and we're all looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.

Poor service, mediocre room and challenging Gym

ملاحظة Tripadvisor 1.0/5

EricJ123 تقييم TripAdvisor المعتمد

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

بالاشتراك مع TripAdvisor

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جميع فنادقنا في South Brisbane

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.